Terms & Conditions

GENERAL TERMS AND CONDITIONS OF SALE

The present general terms and conditions of sale (“Terms and Conditions”) apply to all orders and all sales transactions through the website www.Ju-JD.com (the “Online shop”) in respect of the products offered for sale on the website www.Ju-JD.com (the “Products”). The website is owned and operated by S.C. VAL DEVAS BE S.R.L., Strada Semicerc, Nr.18, 300601 Timisoara, Romania, VAT RO34617389 (the “Seller”, “we” or “us”, as the case may be), that acts as the seller of the Products.By placing an order on www.Ju-JD.com you accept these Terms and Conditions totally and without reservation. The Seller is entitled to amend the Terms and Conditions from time to time. Any changes to these Terms and Conditions will only become applicable to orders placed on or after the date of amendment.

PROCESSING OF THE ORDER

Orders placed through the website www.Ju-JD.com are not binding on the Seller. They only become binding for the Seller after your order has been accepted by the Seller. We reserve the right to reject any order.

After our receipt of your order, we will send you an e-mail confirming receipt of your order indicating your order number and the details of the ordered Products. This confirmation of receipt does not imply that your order has been accepted by us. Your order will only be considered accepted and the sales contract will only be deemed to have been concluded as from the moment the Products have been dispatched to you. Also after dispatch of the Products, we reserve the right to cancel your order as long as you have not received the ordered Products.

We reserve the right to reject or to cancel any order, amongst others for the following reasons:

  • There was a technical or pricing error on the website www.Ju-JD.com at the time the order was placed.
  • The ordered product is not available (in case the ordered Product is not available, we will inform you by e-mail).
  • The billing information given was incorrect or unverifiable.
  • Our security systems indicate that the order is abnormal or may be fraudulent.
  • We have reason to believe that the customer is less than 18 years of age.

In case we reject or cancel an order for any of the aforementioned reasons, we will – as the case may arise – refund the price paid for the product and the paid delivery charges.

PRICES AND DELIVERY COST

The prices mentioned on the website www.Ju-JD.com are net prices, exclusive of VAT and transportation costs and are stated in Euros. They only apply to orders placed through the website www.Ju-JD.com. Although we have constructed the website www.Ju-JD.com carefully, the prices shown may be in error. Any prices shown in error shall be amended as soon as possible and shall not be binding on us.
The shipping costs can be consulted on our B2B page. For delivery to other countries, please contact us (info@ju-jd.com) in order to receive the relevant applicable delivery method/charges.

AVAILABILITY AND DELIVERY OF PRODUCTS

The Seller does not guarantee that all Products shown on the website www.Ju-JD.com are available. The Seller reserves the right, at any time and without prior notice, to change certain Products, to remove them from the assortment or to no longer make them available for sale.
Orders made out to us are binding to the Buyer, if these are not recalled within a period of 8 days after the order date. If the Buyer refuses the order acceptance at a latter date, we are entitled to demand compensation (10% of the order total, all extra forthcoming costs, oa. transport cost with a minimum of Eur250). After a period of 30 days we will be charging warehousing fees and administrative costs for goods that have been packed and set ready for delivery.

We try to deliver ordered Products within the indicated time. Instances can, however, occur wherein we are prevented from dispatching the Products on time and from meeting our indicated delivery time. Any delivery time specified by us should therefore be considered as a non-binding estimate and not as an obligation to achieve the result of delivering the Products on the estimated delivery date.

Upon acceptance of the delivery, you should verify whether you have received the Products in good condition and whether the contents of the delivered package are complete. It is your responsibility to inform us as soon as possible of any damage to the Products and/or any shortages in the Products delivered.

In case you postpone the delivery or the receipt of the Products for an unreasonably long time after we have informed you that we have attempted to deliver the Products to you, or in case you have provided with an incorrect delivery address as a result of which the Products have been returned to us after the first attempt to make delivery, we will assume that you have exercised your right of withdrawal and we will refund the price paid for the Products in accordance with our return policy and the relevant applicable legal provisions.

IMAGES OF PRODUCTS ON WWW.Ju-JD.com

The presentation of the colors of the Products on this website depends amongst others on the settings of your monitor and the graphic card of the visitor of the website. The colors presented may therefore differ from the actual colors of the Products.

PAYMENT

For settlement of payment you will receive a proforma invoice by e-mail when the goods are ready to be dispatched. When the amount to be collected is in our account, the goods will be send.
Payments are due within 10 days after receiving our proforma invoice, if this period is exceeded we withhold the right to make all future deliveries under cash payments only conditions. In case of non-payment we withhold the right to charge fees for loss of revenue and dunning charges.

COMPLAINTS

Complaints have to be made in writing and proved by photographing the faulty items and this within 8 days after receiving delivery. If your complaint is acknowledged by us, you will receive compensation with the next delivery. The Product will be replaced or compensated. Deviations in size or color are not recognized as complaints. The recognition of complaints by the seller do, in no way, five the buyer the right to discounts or damage-claims. Withholding payment because of complaints is not permissible.

CIRCUMSTANCES OUTSIDE OF OUR REASONABLE CONTROL

We will do everything necessary to fulfil our obligations. We can, however, not be held liable for a delay or non-performance of our obligations in case this has been caused by circumstances outside our reasonable control. In case of delay, we will perform as soon as reasonably possible.

LIABILITY

These Terms and Conditions set out the full extent of the Seller’s obligations and liabilities in respect of the supply of Products. To the maximum extent permitted by applicable law, there are no warranties, conditions or terms that are binding on the Seller except as expressly stated in these Terms and Conditions.
We are not liable on the basis of breach of contract, tort, indemnity or otherwise for any economic loss (including, but not limited to, any loss of income, profits and/or turnover or expected savings), loss of data, loss of goodwill or reputation damages, or any other indirect, unforeseeable, special or consequential damages, regardless how caused. Nothing in these Terms and Conditions shall limit your legal rights and nothing in these Terms and Conditions is intended to limit or exclude liability for fraud or willful misconduct.

CONTACT DETAILS

In case you would have further questions regarding purchasing Products through the website www.Ju-JD.com, you can contact our customer service by e-mail (info@Ju-JD.com).

APPLICABLE LAW

These Terms and Conditions are governed by Romanian law. The Court of Timisoara have exclusive jurisdiction.